FAQ

What types of vehicles does Jadwet Trading Company Pvt. Ltd. offer?

We are proud to be the authorized dealer for Mahindra & Mahindra in the Andaman & Nicobar Islands. We offer a wide range of passenger and commercial vehicles, including SUVs, electric vehicles (BEVs), and commercial trucks.

How can I book a Mahindra vehicle?

You can walk into our showroom, call us at 9932089859 / 7601094094, email sales.jadwetmahindra@jadwet.com, or simply fill out the enquiry form online. If you prefer, we also offer home visits and online assistance.

How long does delivery take?

Delivery depends on the model, colour, and availability. Popular models may have a waiting period. At the time of booking, our team will share the expected delivery window and guide you on securing your preferred variant.

What documents are needed for booking or finance?

Basic documents include ID proof, address proof, PAN, photos, and the booking amount. For finance, banks may ask for salary slips or bank statements. We will share a complete checklist to make it easy.

Can I cancel my booking?

Yes. Cancellations follow Mahindra’s policy and may involve minimal charges depending on the booking stage. Our team will explain the charges before you proceed.

Do you deliver across the islands?

Absolutely. We deliver vehicles throughout the Andaman & Nicobar Islands. Any location-based logistic charges will be shared in advance.

How do I book a test drive?

Just call, WhatsApp, book online, or walk in anytime.

Are all models available for a test drive?

Most models are ready to drive. Some newly launched or premium variants may need prior scheduling. Extended test drives can be arranged on request.

Do I need to carry any documents?

Yes, your driving license and one ID proof.

Are test drives available on weekends?

Yes, between 9 AM and 7 PM.

Which Mahindra SUVs do you offer?

We offer the full range: Thar, Thar ROXX, XUV 3XO, XUV700, Scorpio, Scorpio N, Bolero, Bolero Neo, Bolero Neo Plus, Marazzo, and the EVs XUV400 and XEV 9S.

How can I know the price?

Prices vary by model and variant. You can call us for the latest ex-showroom and on-road prices or check Mahindra’s official pricing online.

Do you offer exchange or seasonal offers?

Yes. We run exchange benefits, festive schemes, and finance-led offers throughout the year. Do check with our team for the latest deals.

Which SUVs are best for families or adventures?

- Family comfort: XUV700, Scorpio N, XUV 3XO, Marazzo - Adventure: Thar, Thar ROXX, Scorpio N

Are Mahindra vehicles suitable for island conditions?

Yes. Mahindra SUVs perform well on island roads, inclines, and humid conditions.

Which LCVs do you offer?

Bolero Pik-Up, Bolero Camper, Bolero Maxx Pik-Up City, Bolero Maxx HD, and Veero.

How much can they carry?

Each model has a different payload capacity. Tell us your business need and we’ll guide you to the right vehicle.

Is finance available?

Yes. Commercial vehicle loans with flexible EMIs are available through leading banks and NBFCs.

Are LCVs reliable for the islands?

Yes. They are rugged, durable, and built for daily commercial use.

What is the Mahindra XEV 9S?

It’s Mahindra’s brand-new, full-size 7-seater electric SUV based on the INGLO platform. It offers strong performance, long range, modern features, and great comfort—perfect for families and long drives around the islands.

What battery options are available?

Three battery packs: 59 kWh, 70 kWh, and 79 kWh, offering increasing range and performance.

What is the starting price?

The ex-showroom price starts at ₹19.95 lakh.

How far can it go on a single charge?

The range depends on the chosen battery pack. The larger battery variants offer long-distance capability suitable for extended island drives.

How fast does it charge?

With a DC fast charger, it can charge from 20% to 80% in roughly 20 minutes. We also help customers with home charging setups.

How powerful is it?

The 79 kWh variant offers 210 kW power and 380 Nm torque, and accelerates from 0–100 km/h in around 7 seconds.

Is the XEV 9S suitable for Andaman conditions?

Yes. It offers good ground clearance, fast torque delivery, rust-resistant design, and suspension suited for uneven island terrain.

Is it a proper 7-seater?

Yes. Three usable rows, with a foldable third row for extra luggage space.

Does it have a frunk?

Yes, a front storage compartment for chargers, tools, or small bags.

What safety features does it include?

Multiple airbags, ABS, disc brakes, and a reinforced EV body. Higher variants offer ADAS Level-2+, 360° camera, blind-spot alerts, and lane assist.

What tech features does it come with?

A premium three-screen dashboard, connected car features, wireless tech, digital cluster, and advanced climate control. OTA updates ensure your SUV stays up-to-date.

What warranty is offered?

Battery warranty of up to 8 years, along with standard Mahindra vehicle warranty. Extended plans are also available.

How is servicing handled?

Our EV-trained technicians handle diagnostics, maintenance, and repairs. EVs typically have lower running and service costs than petrol/diesel vehicles.

Do you help with charging setup?

Yes. We assist with home charging installation.

Can I test-drive the XEV 9S?

Test drives will begin once the demo unit arrives. You can pre-book your slot.

How long does delivery to the islands take?

Delivery depends on variant/colour availability and vessel schedules. We provide a committed estimate at the time of booking.

Do you offer finance and insurance for the XEV 9S?

Yes, flexible EMIs and EV-specific insurance plans including battery coverage.

How can I book the XEV 9S?

Call, WhatsApp, walk into our Port Blair showroom, or submit an online enquiry. We will help with variant selection, pricing, and documentation.

How do I book a service?

Call 9932088969, email service.jadwetmahindra@jadwet.com, visit our Garacharma workshop, or book online.

Do you offer doorstep service?

Yes. Mahindra’s Service on Wheels (MSOW) is available within Port Blair.

What is Qwik Service?

A 90-minute express service for routine maintenance.

Do you service EVs?

Yes. Our technicians are trained for EVs and equipped with specialised tools.

How can I check my service history?

Through the With You Hamesha app or directly at our service centre.

Are genuine Mahindra parts available?

Yes. We stock genuine Mahindra parts for all models.

Can I order parts online?

Parts can currently be ordered through our service team. Full online ordering is under development.

Do you service out-of-warranty vehicles?

Yes. We use genuine parts and follow Mahindra-approved repair standards.

What finance and insurance options do you offer?

We provide loans through leading banks/NBFCs and offer multiple insurance plans including zero-dep and EV coverage.

Can I get loan pre-approval?

Yes. It speeds up booking and delivery.

What warranty do Mahindra vehicles come with?

- Passenger vehicles: 3 years / 1,00,000 km - EV battery: up to 8 years - LCVs: as per model

Can I extend my warranty?

Yes. Extended coverage options are available.

What does Roadside Assistance include?

Towing, battery jumpstart, tyre support, key lockout help, and fuel delivery. 24/7 national helpline with local support during business hours.

Where are you located?

Showroom: ATR Road, Garacharma, Port Blair Service Centre: Behind the Mahindra Showroom, ATR Road, Garacharma

Do you organise customer events?

Yes. We host drives, product showcases, and customer engagement activities.

How can I share feedback?

You may reach us through our website, by email, phone, or in person.

Are there job openings?

Yes. Current vacancies across sales, service, and EV teams are listed in our Careers section.